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11:32am Wednesday 25th April 2007
HUNDREDS of angry readers have contacted the Globe to slam the council's "recycling service shambles".
Telephone calls and emails poured into our newsroom from residents letting off steam about the borough's waste services.
"We know that some residents are apprehensive about the new scheme, but this is designed to be convenient and easier to use."
Council spokesman
And our pictures above show what a terrible impression row upon row of unemptied wheelie bins creates. Our chief photographer Chris Sumner captured the images while out and about across the borough on Saturday.
Last week the Globe exclusively revealed how bin men refused to take a pensioner's recyclable rubbish because a potato was in the "wrong" bin - even though it wasn't.
And Biffa refuse collectors were found to be raking in an incredible five days' pay to work a Bank Holiday, even though more than half of the bins on Wirral went unemptied this Easter.
But confusion boiled over when council bins boss Dave Green last week said that food cannot be disposed of in the garden waste-only brown bins.
Spurring an influx of calls from residents who have a booklet telling them they can put food waste in their brown bins, the council later admitted that Wirral waste is divided between two composting sites.
They confirmed that 17,500 households have food and garden recycling combined bins as part of a pilot scheme, which is currently undergoing a testing process.
This waste goes to an indoor composting facility but is sent straight to landfill until government clearance lets it be reused.
The other 100,000 brown bins in the borough are purely for garden waste, which is taken to an outdoor composting facility and cannot be "contaminated" with household food products.
But hundreds of Globe readers, who are willing to do their bit for the environment, said they were "angered and confused" by the "joke that is Wirral recycling".
Mike Jones from Moreton asked: "Do the council want recycling or not? If so, they should have the infrastructure in place for it to be effective before they start barking orders and threatening fines if people get it wrong."
And Dean Davies from Prenton said: "Bin collections at the moment are a nightmare and I am often left feeling disappointed with the level of service that is provided to Wirral residents.
"It may well be that we are in a 'trial' area and perhaps our collection rules are slightly different, but the issue has not been clearly explained.
"It all seems a total mess to me and I feel that the service is an absolute disgrace."
The council released a revised briefing after the Globe highlighted people's confusion.
It says: "We know that some residents are apprehensive about the new scheme, but this is designed to be convenient and easier to use.
"The new service is being delivered area by area, and as each phase begins, residents will receive an information pack and collections calendar.
"There are also stickers on each bin telling people what can and can't be put in it.
"Please bear with us while these changes settle down; as with any major change, it takes time for people to get used to new processes and systems.
"We appreciate people's patience and apologise for any inconvenience caused.
"For a road-by-road breakdown of the latest collection information for your street visit www.wirral.gov.uk/recycling or call into any One Stop Shop or library."
Margaret Furber, says...
5:15pm Wed 25 Apr 07
Mrs Nancy Sutton, Birkenhead says...
5:51pm Wed 25 Apr 07
tina, says...
5:52pm Wed 25 Apr 07
Phil Watkinson, says...
8:02pm Wed 25 Apr 07
Phil Watkinson, says...
8:04pm Wed 25 Apr 07
kelly, west kirby says...
9:01pm Wed 25 Apr 07
withheld, wirral says...
9:20pm Wed 25 Apr 07
Anne Grunade, Rockferry says...
10:38pm Wed 25 Apr 07
Ragnar, Brandenburg-Preußen. says...
7:54am Thu 26 Apr 07
tina 5:52pm Wed 25 Apr 07
if you have divided your rubbish properly, then you get half emptied one week, and the other half the next week - I call that a weekly rubbish collection service.
Chris Bindall, Wirral says...
9:31am Thu 26 Apr 07
Phil Watkinson, says...
9:34am Thu 26 Apr 07
Ragnar wrote:And if you food waste is bagged and tied, why is it a problem? If you are so stupid or lazy as to put food waste directly into your bin - whether it is emptied weekly or fortnightly - then you'll get what you deserve. Our kitchen bin has a bin liner. All our food waste goes in the kitchen bin. When it's full, the liner is removed, squashed down tight and tied. How much simpler can it be? No smell, no flies, no maggots.
tina 5:52pm Wed 25 Apr 07 if you have divided your rubbish properly, then you get half emptied one week, and the other half the next week - I call that a weekly rubbish collection service.They could take away the garden bins, and the composting bins seven times per week. THAT is not the complaint, as I see it. There is STILL rotting food left for a fortnight. No matter HOW often the other bins get emptied.
Phil Watkinson, says...
9:39am Thu 26 Apr 07
kelly wrote:A question for you then:
i think the new grey bin is to say the least a pain we are having recycling shoved down are necks, i have a large family and sorting my rubbish into separate bins is a total pain. i think we should still have weekly collections and for those who want to recycle should at least be given the option to do so. i do not have a problem with recycling but think the green bins should still be emptyed on a weekly basis as in the hot weather it will start smelling
Phil Watkinson, says...
9:46am Thu 26 Apr 07
Chris Bindall wrote:If the bins are left longer than a fortnight then that is a problem that needs to be overcome. It does not alter the fact that properly dealt with, food waste in a wheelie bin with the lid closed ought not to be a problem if collected every two weeks.
For once I'm in agreement with Ragnar! To Phil and Tina: It's not that people are against recycling, it's that they're against rotting food being left for a fortnight. And the last few weeks have shown that sometimes the bins are left longer than a fortnight. Twelve other councils have reverted to weekly food collections with fortnightly recyclables. Why would that be so hard? Perhaps they could chop some money from the Yet More Traffic Lights department to help pay for it. Or better still, use the money the council - or Biffa, whichever it is - will make from selling on the recyclables.
KEN WALKER, BEBINGTON says...
10:41am Thu 26 Apr 07
KEN WALKER, BEBINGTON says...
10:44am Thu 26 Apr 07
Mr Bollo, says...
10:45am Thu 26 Apr 07
Phil Watkinson, says...
10:47am Thu 26 Apr 07
Margaret Furber wrote:Can we just clear one thing up? The combined kitchen and garden waste scheme; unless and until the State Veterinary Service declares the compost from this process fit for use, it has to be land-filled. This is part of the procedure for getting an in-vessel composter up and running. The conditions are laid down by the SVS, not by Biffa and not by WMBC. You can only achieve the working conditions necessary to produce useable compost by processing compostable waste through the system. There IS no other way to achieve this, so it is incorrect (and bad journalism) to try and claim that residents' efforts so far have been in vain. The Birkenhead News carried a similar article about this some time back, and I made the same comments to them at that time.
As we all suspected recyling is a farse.we now know that most of our waste is sent to land fill.bin collections once a fornight is surly going back to the darkages when we had infestation of vermin running along our street .our concil tax has risen and the council want us to do their job of sorting and washing rubbish .next thing a water meter so to charge us for extra /wasted water to make sure we have clean "rubbish".surely there are jobs for the boys involved somewere here (only in the Town Hall through?)
Phil Watkinson, says...
10:52am Thu 26 Apr 07
KEN WALKER wrote:He is correct - once again (and how many times do I have to explain this?) - if you were issued with a brown bin and NO KITCHEN CADDY, then your brown bin is for garden waste ONLY. It must not include any kitchen waste. If you were issued with a brown bin AND a caddy (which, Mr Walker, I assume you were), then you CAN put kitchen waste in the brown bin as well as garden waste.
THE MOST AMAZING PART OF ALL THIS RUBBISH SITUATION IS THE FACT THAT DAVE GREEN (DIRECTOR OF TECHNICAL SERVICES)IS ON RECORD AS SAYING FOOD MUST NOT BE PUT INTO THE BROWN BIN. THIS DIRECTLY CONTRADICTS ALL THE PAPERWORK I HAVE AND CONTRADICTS THE LABEL ON THE BIN. THIS MAN OBVIOUSLY HAS A PROBLEM.
kelly, west kirby says...
12:09pm Thu 26 Apr 07
KELLY, west kirby says...
12:16pm Thu 26 Apr 07
Pete H, Wirral says...
12:46pm Thu 26 Apr 07
Peter J, Wirral says...
12:55pm Thu 26 Apr 07
kelly wrote:Kelly,
MR BOLO IS THAT SHORT FOR ANYTHING. FOR ONE I AM NOT LAZY I HAVE GOT FOUR KIDS AND A LOT OF RUBBISH IT IS MUCH EASIER FOR ME TO PUT IT IN A BAG AND PLACE IT IN MY GREEN BIN OUTSIDE. IF I RECYCLE I TAKE IT ROUND TO MORRISONS THINGS LIKE BOTTLES, OLD NEWSPAPERS ETC THAT IS WHY THEY ARE THE THERE YOU HAVE NO RIGHT TO CALL ME LAZY YOU DONT KNOW ME I JUST THINK THEY SHOULD STILL HAVE THE BINS EMPTYED WEEKLY THAT IS WHAT WE ARE PAYING FOR ANYWAY.
j, wirral says...
12:59pm Thu 26 Apr 07
Phil Watkinson, says...
1:20pm Thu 26 Apr 07
KELLY wrote:By your own admission you already recycle, so no-one is calling you lazy (least ways, not me). But you have to admit that your statement about having to sort rubbish into separate bins being a "total pain" is in fact, nonsensical. Since you already recycle at Morrisons, the grey bin just makes that job easier. And better, since you can recycle more in the grey bin that you can at Morrisons (probably).
TO PHILL WATKINSON I HAVE ALWAYS TOOK THINGS ROUND TO THE BINS AT MORRISONS FOR RECYCLING I AM NOT AGAINST IT FOR GOD SAKE I JUST THINK THEY SHOULD STILL EMPTY THE GREEN BINS EVERY WEEK WITH THE FOOD WASTE IN THAT IS ALL IA M SAYING I DO NOT WANT TO BE CALLED LAZY BECAUSE I AM NOT MY BIN USED TO BE EMPTYED ON A TUESDAY AND BY MONDAY IT NEEDS EMPTYING AGAIN AND THAT IS WITH ME TAKING THINGS TO MORRISONS, I HAVE TWO CHILDREN IN NAPPIES AND THERE IS A LOT OF THEM OK THEY ARE IN A BAG BUT AFTER TWO WEEKS NOT A PLEASANT SMELL.
graham ellis, wallasey says...
1:24pm Thu 26 Apr 07
Phil Watkinson, says...
1:26pm Thu 26 Apr 07
j wrote:You don't. Your bin does get emptied once a week. Green bin one week, grey bin the next...one day if I say this often enough the message might sink in!
we shouldnt have to pay extra council tax to have our bins emptied one a week. we pay enough now.everything we seem to pay out is tax tax tax.tax for my car tax from my wages council tax,what next tax to have the bins in our garden!!
Phil Watkinson, says...
1:37pm Thu 26 Apr 07
Pete H wrote:Your argument about pay for the public holidays is facile to say the least. Biffa did not pay their staff NOT to empty the bins. If the fact that collections would take place as normal on those days was not sufficiently well-publicised (which I am prepared to concede), that is the council's fault, not Biffa's.
If I wanted to be a binman, I would have deliberately failed my GCSEs. Fact is: If Biffa can pay their staff five times the going rate NOT to empty thousands of bins on Bank Holidays, why not use that money to employ them to sort out our rubbish? I also think certain people in certain (wealthy) parts of Wirral seem to be more in favour because they've got plenty more space in their gardens to stall their new family of bins.!
Ragnar, Brandenburg-Preußen. says...
1:57pm Thu 26 Apr 07
Phil Watkinson
And if you food waste is bagged and tied, why is it a problem?
Phil Watkinson, says...
2:08pm Thu 26 Apr 07
Ragnar wrote:Duh....did IQ levels just drop suddenly? Or maybe it's because you don't LIVE here; we have wheelie bins. Solid plastic, with a lid on, rat, cat and dog-proof. Into which go your tied-up bin bags.
Phil Watkinson And if you food waste is bagged and tied, why is it a problem?The best known way in this world to foil a rat, cat, or a dog, a bin bag. We have five seperate bins. Paper and glass emptied once per week, food and other waste two to three times per week. No problem. The problem, not only on Wirral, but in U.K? Councils using it as an excuse to "save money".
Mr Bollo, says...
3:04pm Thu 26 Apr 07
Sarah, Prenton says...
3:25pm Thu 26 Apr 07
Phil Watkinson, says...
3:31pm Thu 26 Apr 07
Anne Grunade wrote:There's some good stuff on the BBC News web site about where your recycled waste ends up. They looked at three councils, one in London, one in South Wales and one somewhere else (I forget where).
Forgive me if I seem silly, but I really don`t know. What happens to all the stuff we put in our recycling bin? Is it sorted out and sold to companies who reuse it? Is it collected free by companies who then reuse it and so keep costs down? I really try to do my bit and I suppose we will all get used to it in due course. Lots of people just don`t like their routine messed with, especially if it seems inept. What I really will object to is if we are being charged to gather paper, glass and plastic for someone to make profit. A solution would be to have small collection centres, where a small payment could be received per kilo, like weighing in scrap metal. I can imagine tidy streets as kids scramble for recycleable rubbish. Maybe a bit far-fetched, but who knows? P.S. Why can`t you put paper that you have shredded for security reasons in the grey bin?
Phil Watkinson, says...
3:49pm Thu 26 Apr 07
KELLY, west kirby says...
6:04pm Thu 26 Apr 07
tina, says...
6:56pm Thu 26 Apr 07
Ragnar, Brandenburg-Preußen. says...
8:53am Fri 27 Apr 07
Phil Watkinson
we have wheelie bins. Solid plastic, with a lid on, rat, cat and dog-proof.
Pete H, Wirral says...
9:31am Fri 27 Apr 07
Phil Watkinson, says...
10:07am Fri 27 Apr 07
Pete H wrote:I understand that you disagree. But I cannot understand (a) why some people consistently fail to read or follow relatively simple instructions (which is why I seem to be repeating myself so much on here!) and (b) why some people seem to be so dead ste against the new alternate weekly collection scheme. Someone on another web site put it better than I can -
Phil Watkinson: We've heard your point. Very succinct. Very passionate. Very well put. But we disagree . Do you understand?
Phil Watkinson, says...
10:16am Fri 27 Apr 07
Ragnar wrote:Which, if you are recycling everything that you can (on Wirral, at any rate), ought to be true. For example...we are a family of four. On Monday this week my green (residual) bin was emptied. Apart from an old pillow, it is still empty today, 4 days on. My grey (recycling) bin was emptied on the 16th, it is due to be emptied again on Monday next. Currently it is about 75% full. It's still early days for us, but I cannot see any reason why the situation will be radically different in the future. Even before we got our grey bin, when I couldn't recycle cardboard and plastic bottles, our green bin was never full to overflowing. Squashing the bin bags down before you tie them makes a huge difference for one thing!
Phil Watkinson we have wheelie bins. Solid plastic, with a lid on, rat, cat and dog-proof.Allways assuming, of course, that after one and a half to two weeks of kitchen waste, there is enough room to close the lid.
Dave, Eastham says...
10:27am Fri 27 Apr 07
Pete H, Wirral says...
10:41am Fri 27 Apr 07
Mr Bollo, says...
10:58am Fri 27 Apr 07
Phil Watkinson, says...
11:16am Fri 27 Apr 07
Pete H wrote:The news article that heads this is about the recyclng 'shambles' (their word, not mine) - for example, pointing out that mixed kitchen and garden waste is currently going to landfill, without explaining fully why that is.
Good grief, Phil. The point YOU'RE missing is that it doesn't matter how many bloody bins we have, the council aren't emptying them! You might be one of the few lucky ones - the people who are complaining are not! This is not about recycling - this is about council incompetence. Wind your bloody neck in!
uptown girl, heswall says...
11:44am Fri 27 Apr 07
Mrs. Coleman, Upton says...
12:14pm Fri 27 Apr 07
Gail, Tranmere says...
12:49pm Fri 27 Apr 07
Mr Bollo, says...
1:10pm Fri 27 Apr 07
uptown girl wrote:Uptown girl??? Up your own **** more like! Why does it not surprise me that someone from Heswall, home of the 4x4 driving upper- middle class elitist snob, would make such a selfish statement. We KNOW people like you don't care, you're all too busy having your hair and nails done, you facile twot!!!
The thing is this, I don't give a rat's arse about recycling. You're not gonna "save the planet" by putting a few bottles in a bin. In case you lot ain't noticed yet, industrial plants in India, China and the USA are pumping millions of tons of poisonous gas into the atmosphere EVERY DAY. Unless that stops, and soon, the planet will be beyond saving anyway.
Phil Watkinson, says...
1:28pm Fri 27 Apr 07
uptown girl wrote:Well b*gger off and live in China then. Sounds like it would be just your kind of place.
The thing is this, I don't give a rat's arse about recycling. You're not gonna "save the planet" by putting a few bottles in a bin. In case you lot ain't noticed yet, industrial plants in India, China and the USA are pumping millions of tons of poisonous gas into the atmosphere EVERY DAY. Unless that stops, and soon, the planet will be beyond saving anyway.
Pook, London says...
1:24pm Wed 25 Apr 07